Investors in People

Cargo and Shipping Insurance

Getting the Most Out of Your Cargo and Shipping Insurance Coverage in Hong Kong

Marine Cargo and Shipping insurance in Hong Kong is integral to every business’s risk management strategy. It helps mitigate the risk of loss or damage to goods transported by ships or another watercraft. It also helps in reducing the cost of goods being imported into countries that have trade restrictions with other countries.

Air & Marine Cargo Insurance

It is the insurance of property, Goods & Merchandise, as it moves from place to place, that insures property while in transit against loss or damage arising from perils associated with the navigation of the sea or air and subsequent land and inland waterways.

Everyone who has an insurable interest can insure their interest under a marine policy.

Institute Cargo Clauses (A), All Risks cover & Door-to-Door Delivery cover, including General Average & Salvage Charges & Particular Average.

The procedures are simply to email to us the following shipping documents, and then we will have the insurance policy certificate issued instantly and our invoice emailed direct to you soon.

• Cargo Invoice & Packing List
• Bill of Lading / Air Waybill / Transit Waybill

Marine Cargo Insurance Claims Procedures

If a cargo accident happens and it is covered by our insurance company, please contact us who will cope with Cargo Claims Handling.

Within 3 days from the date of incident, you need to inform us, so as to obtain the correct instruction.
Within 7 days from the incident date, you need to write the Preliminary Cargo Claim Notice to the airline, shipping line, terminal, trucker, warehouse operator, etc.
Within 14 days, you need to write the Preliminary Cargo Claim Notice to the insurance company copying to us.
Within 21 days, you must get the client’s decision of whether or not you claim for the cargo incident.
Within 30 days, if the Cargo Claim is lodged, the client must issue the formal claim letter to our nsurance company.

Procedure in the event of loss or damage

It is the duty of the Assured and their Agents, in all cases, to take such measures as may be reasonable for the purpose of averting or minimizing a loss and to ensure that all rights against Carriers, Bailees or other third parties are properly preserved and exercised. In particular, the Assured or their Agents are required:

To claim immediately on the Carriers, Port Authorities or other Bailees for any missing packages.
In no circumstances, except under written protest, to give clean receipts where goods are in doubtful condition.
When delivery is made by Container, to ensure that the Container and its seals are examined immediately by their responsible official. If the Container is delivered damaged or with seals broken or missing or with seals other than as stated in the shipping documents, to clause the delivery receipt accordingly and retain all defective or irregular seals for subsequent identification.
To apply immediately for survey by Carrier’s or other Bailees’ Representative if any loss or damage be apparent and claim on the Carriers or other Bailees for any actual loss or damage found at such survey.
To give notice in writing to the Carriers or other Bailees within 3 days of delivery if the loss or damage was not apparent at the time of taking delivery.

Documentation of Claims

To enable claims to be dealt with promptly, the Assured or their Agents are advised to submit all available supporting documents:

(A) Original certificate of insurance.

(B) Original or copy of shipping invoices, together with shipping specification and/or weight notes.

(D) Survey report or other documentary evidence to show the extent of the loss or damage.

(E) Landing account and weight notes at final destination.

(F) Correspondence exchanged with the Carriers and other Parties regarding their liability for the loss or damage.

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